Reviewed · MAIPO & CASABLANCA WINE VALLEYS

New Experience Concha y Toro Winery Tour from Santiago

4.0 · 62 reviews 5 to 6 hours (approx.) From $128.00 per person Operated by Gray Line Chile · Bookable on Viator
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The Devil’s Cellar makes wine folklore fun. This half-day outing takes you from Santiago to Concha y Toro, one of Chile’s best-known wineries, for vineyard walks, cellar stories, and a guided tasting. I like the easy hotel pickup and the chance to see the Maipo Valley without arranging a taxi or rental car. I also like the new program’s four-wine tasting and its mix of gardens, vineyards, sensory displays, and historic cellars.

The main caution is timing. Santiago traffic can turn a planned 30-minute drive into an hour or more, and past departures have sometimes involved late pickups or long waits before the winery program began. At $128 per person, this is worth considering as a convenient guided outing, but less so if you only want transportation and a brief tasting.

Key points to know before you book

  • The new winery program began May 15, 2025, replacing the earlier format with a 22-hectare centennial park, sensory presentation, underground cellar, aging cellar, gallery, viewpoint, and varietal garden.
  • Four wine tastings are included in the new experience. A cheese pairing may be available as a selected option, though food is not included in the standard package.
  • Hotel pickup and drop-off simplify the day, especially for visitors staying in Santiago without a car.
  • The ride is small, but the winery tour is not fully private. Transport from Santiago has a maximum of eight people, while the winery portion joins a group of about 20 to 30.
  • The tour can run five to six hours overall, even though the scheduled winery portion may feel much shorter than that.
  • Traffic matters. Choose an early departure when possible, and confirm that your hotel lies within the pickup zone.

From Santiago to Pirque in an air-conditioned minivan

The day begins with an 8:00 am departure from your Santiago hotel. The drive south toward Pirque is listed at about 30 minutes in light traffic, though city congestion has made the trip considerably longer for some departures.

I like having transport included because Concha y Toro is outside central Santiago. You can sit back and watch the city give way to open countryside and the Maipo Valley, rather than spend the morning working out taxis, directions, or return transport after wine tasting.

The Santiago departure group is limited to eight people, which can make the ride feel more personal than a large coach excursion. At the winery, though, you join a larger group of roughly 20 to 30 people. That distinction matters. You get small-group transport, not necessarily a small-group winery tour.

The quality of the ride depends partly on the assigned driver and vehicle. Several departures have been praised for prompt, friendly drivers, safe driving, and useful comments about Chilean geography and local life. Drivers named Marco and Paulo received especially warm praise for adding personality and practical help along the way. One past departure had a dirty, smoky vehicle, and another included a driver whose personal opinions made the ride uncomfortable. Those cases do not define every outing, but they are fair reasons to confirm pickup details carefully.

Entering the 22-hectare centennial park

New Experience Concha y Toro Winery Tour from Santiago - Entering the 22-hectare centennial park

The new Concha y Toro program begins at the Wine Center with a walk through a 22-hectare centennial park. You see the historic Don Melchor House and the Casona gardens, where the formal setting gives the visit a sense of ceremony before the wine talk begins.

This is not a working farm visit in the rustic sense. Concha y Toro presents a polished, visitor-friendly version of winemaking, with maintained grounds, organized paths, and a strong brand identity. That is useful if you want a clear introduction to Chilean wine, but it may disappoint you if you expect to watch a busy production floor or spend hours among active workers during harvest.

The park is one of the strongest parts of the visit. The grounds provide good photo opportunities, and the Pirque setting gives you a welcome break from Santiago’s traffic and apartment blocks. The pace has generally been relaxed rather than hurried, though the length of the walking portion can vary with the day’s schedule and availability.

Rain can change the experience. The gardens and outdoor paths have limited shelter, and wet weather has left some people soaked during the walk. Wear shoes that can handle damp paths and bring a light waterproof layer if the forecast looks uncertain.

The Casillero del Diablo sensory presentation

New Experience Concha y Toro Winery Tour from Santiago - The Casillero del Diablo sensory presentation

The next section is the Casillero del Diablo Sensory Experience. It explains Chilean terroir and the basic stages of winemaking through a presentation that uses lighting and special effects.

This theatrical approach is not a substitute for a technical winery class, but it works well for first-time wine visitors. You get the broad picture without needing to know the difference between fermentation, aging, varietals, and blending before you arrive. Families and couples with limited wine experience can follow the story easily.

The presentation also gives the tour a bit of showmanship. If you prefer a quiet, strictly agricultural visit, the effects may feel commercial. If you enjoy a strong story and visual presentation, this part helps keep the program lively.

The winery’s most famous tale concerns the Cellar of the Devil, or Casillero del Diablo. The story says that a former owner spread rumors about the Devil living in the cellar to scare off people who might steal his wine. It is a memorable piece of brand folklore, and the dark underground setting gives the tale a natural stage.

The underground cellar and Alto Aging Cellar

The cellar visit moves the tour from story to place. You enter the legendary underground storage area, then continue to the Alto Aging Cellar, where Concha y Toro’s premium wines are kept.

The underground cellar is atmospheric, but keep your expectations sensible. This is a visitor route built around the winery’s story and wines, not a long technical inspection of every production stage. Earlier versions of the tour were sometimes only about 75 minutes inside the winery, which is why the total outing could feel transportation-heavy.

The Alto Aging Cellar adds a useful distinction between everyday labels and premium wines. You begin to see how a major Chilean producer presents different levels of its range and why time in oak or bottle matters. The tour guide from the winery handles much of this explanation, so the depth of the discussion can depend on the individual guide.

Past departures have included guides who were funny, engaging, and generous with answers. Paulo was praised for making the visit both informative and entertaining. Other guides stuck closely to the script and offered little beyond the planned explanation. If you have serious wine questions, ask them early and directly.

The route continues through a gallery covering important moments in Concha y Toro’s development. You then reach a viewpoint over the Pirque vineyard and the Varietal Garden.

The viewpoint is where the setting makes the strongest impression. You get a broad look across the vineyard area and a clearer sense of why the Maipo Valley is such a central wine region in Chile. The Varietal Garden helps you connect grape names with the plants themselves, which is more useful than hearing a list of labels in a tasting room.

The outdoor sections also make the visit feel less like a sales presentation. You are not simply moved from shop to cellar to bar. You walk through gardens, see vines, and hear how cultivation relates to the final wine.

That said, the tour does not promise a long vineyard work session. You may see grape planting from a distance rather than take part in farm activity. The visit is best understood as a guided cultural and tasting experience on a historic winery property.

Four wines in the tasting room

The new format ends with a guided tasting of four wines. The selection can include varietals such as Carmenère and Sauvignon Blanc, along with other Concha y Toro labels depending on the day’s program.

The tasting is a sensible introduction for beginners because it gives you several wines to compare rather than a single sample. Notice how the wines differ in aroma, weight, acidity, and finish, then ask which foods would suit each one. You do not need polished tasting language. A simple like, dislike, lighter, or fuller is enough to learn something.

The supplied information also refers to a tasting of two flagship wines in the standard format, with the wine-and-cheese option increasing the number to four. Because the new program specifically describes four wines, confirm the exact package at booking and again when you arrive. The format has changed, and the itinerary can vary with availability.

The cheese option is usually the better choice for anyone who enjoys the tasting itself. A professional wine presentation with premium cheeses and snacks has been praised as worth the extra cost. Food and drinks are not included unless your selected option says they are, so do not assume a cheese plate comes with the basic price.

A souvenir wine glass is included. It is a small benefit, but a practical one, and it gives you something more useful than a paper certificate or generic trinket.

Plaza Concha y Toro and the Wine Center Store

After the tasting, you finish at Plaza Concha y Toro. You may have the option to eat at Restaurant Bodega 1883 or enjoy another tasting at La Gran Barra, followed by time at the Wine Center Store.

The important word is option. Food is not included in the tour price, and the schedule may not leave room for a full meal. If you want lunch, confirm how much free time you will have rather than counting on a leisurely restaurant stop.

The store is convenient for buying a bottle or a small souvenir before returning to Santiago. Since you are already at the winery, it can be easier than trying to identify the same label later in the city. Remember that the tour price covers the guided program, tasting, transport, and gift glass, not additional purchases.

Is $128 a fair price from Santiago?

At $128 per person, this is not the cheapest way to reach Concha y Toro. A taxi or independent transfer could cost less for some groups, especially if you are splitting the fare and only want to visit the property.

The price makes more sense when you value convenience. You receive hotel pickup and drop-off, an air-conditioned minivan, a local guide, admission, the winery program, wine tasting, and a souvenir glass. You also avoid driving after drinking and do not need to manage the return journey.

I would call it reasonable value for a first visit if your hotel is within the pickup zone and the schedule runs properly. It is weaker value if Santiago traffic cuts into the winery visit, if the pickup is late, or if you receive fewer tastings than expected. One past departure involved a 40-minute wait before the winery tour began, while another arrived so late that the planned English tour was no longer available.

The package is especially useful for solo visitors and couples who want a simple, organized day. A larger private group may save money by arranging its own transfer, but that removes the local guide and the convenience of a fixed plan.

Timing, group size, and language

The advertised outing lasts about five to six hours, including transport. The winery portion itself may be much shorter, depending on the current schedule, traffic, and the selected tasting.

The standard start time is 8:00 am. That early departure is important. Santiago traffic can be severe, and arriving late can mean missing part of the program or being placed into a different language group. The safest practical move is to choose the morning departure and keep the rest of your day flexible.

The winery tour may be offered in English, but the driver’s language ability can vary. The winery guides handle the main visit, and past departures have included an English-language winery tour even when the transport driver spoke little English. If language is essential to you, confirm it before departure.

The outdoor walk makes comfortable shoes worthwhile. Most people can participate, and service animals are allowed. The minimum drinking age is 18.

Free cancellation is available up to 24 hours before the local start time. Weather can also affect the outing, since the experience requires good conditions. If poor weather or insufficient bookings force a cancellation, you should be offered another date or a full refund.

Who will enjoy this Concha y Toro visit?

I would recommend this tour to you if you want:

  • A straightforward half-day trip from Santiago
  • A first introduction to Chilean wine
  • Vineyard views without renting a car
  • A mix of storytelling, gardens, cellars, and tasting
  • A guided visit with four wines in the new format
  • The option to add cheese and a more serious tasting

I would hesitate if you want a quiet, highly technical wine study, a long working-vineyard visit, or a guaranteed private tour. The winery portion is organized for a general audience, and the larger group at Concha y Toro can make it feel more like a major attraction than a small family vineyard.

Should you book the New Concha y Toro Experience?

Book it if convenience matters and you want a polished introduction to Chilean wine. The grounds are beautiful, the Devil’s Cellar story is memorable, and the new route gives you more than a quick glass of wine: you see the park, Casona, sensory presentation, underground cellar, premium aging area, gallery, viewpoint, and varietal garden.

Choose the cheese option if you care most about the tasting. Before paying, verify your hotel pickup zone, the exact number of included wines, the English schedule, and the current start time. If you can accept possible traffic and a group winery tour, the $128 price buys an easy, well-organized day outside Santiago. If you mainly want a short cellar visit and already have transport, arranging the winery independently may offer better value.

FAQ

How long does the Concha y Toro tour take?

The full outing takes approximately five to six hours, including hotel transfers. The winery program itself may be shorter, and the timing can change based on availability and traffic.

What time does the tour start?

The listed start time is 8:00 am. Hotel pickup is included, but you should confirm that your hotel is within the service area.

Is hotel transportation included?

Yes. Round-trip pickup and drop-off from your Santiago hotel are included, provided the hotel is within the stated pickup and drop-off zone.

How many wines are included?

The new Concha y Toro program includes a guided tasting of four wines. The exact tasting format can change with availability, so confirm the details of your selected option.

Is food included?

Food is not included in the standard tour. A wine-and-cheese pairing may be selected as an additional option, and the winery also has dining and tasting choices at the end of the visit.

How old must I be to drink wine on the tour?

The minimum drinking age is 18.

Can I cancel for a refund?

You can cancel at least 24 hours before the local start time for a full refund. Cancellations or changes made less than 24 hours before departure are not accepted for a refund. Weather or minimum-booking cancellations may result in another date or a full refund.

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